Definitions
For clarity, we define key terms used throughout this Privacy Policy.
- Any information relating to an identified or identifiable individual, including name, email address, phone number, and other identifiers.
- Any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.
- A person who accesses or uses the services provided by lyrikaix, whether registered or unregistered.
- The online platform hosted at lyrikaix.info, including all features, content, and functionalities.
- Small text files stored on a device by a website to recognize returning users and record certain data.
Data Collection
lyrikaix collects information you provide directly, information collected automatically, and data obtained from third parties.
Information You Provide
When you interact with our site, you may share personal data that helps us deliver services and support.
- Contact details such as name, email, and phone number
- Account login credentials and profile information
- Preferences selected through forms or settings
- Feedback, comments, and support messages
- Survey responses and user-generated content
- Files or media you upload to our platform
Automatically Collected Information
When you visit our website, certain technical data is collected for security and analytics.
- IP address and device identifiers
- Browser type, operating system, and version
- Referral source, URLs, and clickstream data
- Pages viewed, session duration, and navigation paths
- Usage data from cookies and similar technologies
- Error logs and performance metrics
Third-Party Data Sources
We may receive information from service providers and public sources to support our operations.
- Analytics providers such as Google Analytics
- Advertising partners for measurement and targeting
- Social media platforms when you engage through social widgets
Purposes of Data Processing
We process data to achieve the following objectives:
- Provide and maintain the website and its functions
- Respond to inquiries and communicate updates
- Personalize the user experience and interface
- Analyze usage patterns and improve content
- Prevent fraudulent or unauthorized activity
- Fulfill legal and regulatory obligations
- Manage user accounts and authentication
- Conduct internal research and reporting
Legal Basis for Processing
Our data processing relies on one or more of the following legal grounds:
- Consent explicitly provided by the user
- Performance of a contract to which the user is a party
- Compliance with legal obligations
- Legitimate interests pursued by lyrikaix
Cookies and Similar Technologies
We use cookies to enhance functionality, analyze behavior, and deliver relevant content.
We employ session cookies, persistent cookies, and third-party cookies.
Cookies are classified as essential, performance, functional, or targeting.
You can adjust or disable cookies through your browser settings or our cookie banner.
Read our detailed Cookie Policy for more information.
Data Sharing and Disclosure
We may share your data under the following circumstances:
- With service providers and subprocessors supporting our operations
- With legal authorities when required by law
- With affiliated companies for internal analysis
- With analytics and advertising partners
- In connection with a business transaction such as a merger or sale
- With your consent when requested
International Data Transfers
Your personal data may be transferred to servers located outside Thailand, including the United States and European Economic Area.
We implement standard contractual clauses and technical measures to protect data during international transfers.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy.
Account information is stored during account activity and for up to three years after deactivation.
Support messages are retained for up to two years for operational needs.
Technical logs and analytics data are kept for up to one year.
When no longer needed, data is securely deleted or irreversibly anonymized.
Security Measures
We apply organizational and technical measures to safeguard personal data against unauthorized access, alteration, or loss.
- Encryption of data in transit and at rest
- Access controls, authentication, and authorization
- Regular security assessments and audits
User Rights
Subject to applicable law, you have the following rights regarding your personal data:
- Access and obtain a copy of your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing under certain conditions
- Request portability of your data to another service provider
- Withdraw consent at any time without affecting prior processing
- Lodge a complaint with a supervisory authority
- Opt out of profiling and direct marketing
How to Submit a Rights Request
To exercise any of these rights, please send a detailed request via email or mail to the contact information provided.
[email protected]
We will respond to your request within 30 days in accordance with applicable regulations.
European GDPR Compliance
For users in the European Economic Area, additional GDPR provisions apply:
- Lawful, fair, and transparent processing
- Purpose limitation and data minimization
- Storage limitation and data accuracy
- Integrity, confidentiality, and accountability
- Data protection by design and by default
- Appointment of a Data Protection Officer when required
If you believe your data has been misused, you may lodge a complaint with the Personal Data Protection Committee in Thailand or the relevant data protection authority in the European Union.
Marketing Communications
We may use your contact details to share information about relevant services, updates on our research, event announcements, and occasional newsletters. Communications will focus on topics related to harmonizing business practices with mindful approaches and will include factual descriptions of current offerings and educational materials.
To opt out of marketing communications at any time, please click the unsubscribe link included in our emails or send a request to [email protected]. You will be removed from our marketing lists within 10 business days.
Children’s Privacy
lyrikaix does not knowingly collect personal data from individuals under the age of 16. If you are a parent or guardian and believe your child has provided information without consent, please contact us at [email protected] so we can promptly remove that data from our systems.
Third-Party Links
Our site may contain links to external websites operated by third parties. lyrikaix is not responsible for their privacy practices or content. We recommend reviewing the privacy policies of any site you visit after clicking a link from our domain.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When significant revisions occur, we will publish the updated date at the top of this page and notify registered users by email.